Help Us Help You

This December, NHS England and NHS improvement have launched the next phase of the latest “Help Us Help You” campaign which focuses on the NHS 111 as a new way to access A&E.

If you have an urgent but non life-threatening medical need, make sure you use NHS 111 first rather than going straight to A&E. If you do need urgent care, then NHS 111 can now book you in to be seen quickly and safely in A&E. NHS 111 is also able to direct patients to or book an appointment at Urgent Treatment Centres, GP Surgeries, Pharmacies, Emergency Dental Services and Walk-in Clinics.

Contacting NHS 111 first will also help the NHS to keep you safe by maintaining social distancing and ensure that you receive the right care in the right place, in a more timely and safe way. However you should still dial 999 if you have a life-threatening illness or injury.


Just think 111 first. When you think you need A&E, contact NHS 111 online or by phone.

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