This December, NHS England and NHS improvement have launched the next phase of the latest “Help Us Help You” campaign which focuses on the NHS 111 as a new way to access A&E.
If you have an urgent but non life-threatening medical need, make sure you use NHS 111 first rather than going straight to A&E. If you do need urgent care, then NHS 111 can now book you in to be seen quickly and safely in A&E. NHS 111 is also able to direct patients to or book an appointment at Urgent Treatment Centres, GP Surgeries, Pharmacies, Emergency Dental Services and Walk-in Clinics.
Contacting NHS 111 first will also help the NHS to keep you safe by maintaining social distancing and ensure that you receive the right care in the right place, in a more timely and safe way. However you should still dial 999 if you have a life-threatening illness or injury.
Just think 111 first. When you think you need A&E, contact NHS 111 online or by phone.