VICTORIA MEDICAL CENTRE
WINTER NEWSLETTER 2020

Locum Dr R Saraf

Partners: Dr C Singh & Dr N Ghosh

FLU SEASON

Protect Yourself and Protect Others!

You can drop in the surgery any time for your flu vaccination, no appointment needed. 

If you have any questions or to find out if you are eligible, please speak to reception! 

Extended Clinic

There will be an extended clinic every Saturday at the surgery and 2 Sundays a month. This is available to patients who cannot attend normal surgery hours. 
You will be able to see a doctor, nurse or healthcare assistant.
For more information please ask one of our reception staff.

Patient Online Access

If you have access to the internet, you could ask reception for a PIN access code. This will allow you to make GP appointments, access medical records and access test results online!

If you have any problems accessing your PIN please contact the surgery at your convenience.

Please note once your PIN access code has been sent you only have 7 days to activate this before it expires!

E-Consult
E-consult is an online triage tool that enables GP’s to conduct consultations more efficiently; you can have your symptoms remotely assessed by your own GP without the need to visit the surgery. 58 appointments were saved by patients using this service and they were satisfied with this service.

To access please log onto:
www.victoriamedicalcentrehebburn.nhs.uk
This is a 24/7 service.

	

Annual Review Appointments

Please make sure you attend your annual review appointments. You will be invited around the time of your birthday month. 

Diabetic patients will be called in every 6 months.

During this appointment you will receive the required care, plan and further management.

Hebburn Helps

In December we collected donations of non-perishable food for Hebburn Helps, a community food bank and crisis response team.

Thank you to all who donated to this worthy cause it was greatly appreciated!

Patient Participant Group:
The patient group consists of patients registered with the practice who are interested in developing the practice and the services available to you as a patient.

We meet on a quarterly basis and would welcome new members. If you would like to be a member but are unable to attend group meetings, we offer the ability to register via email and would welcome your participation through email.

Educational Closing Dates:
The practice will be closed on the following afternoons:
•	Thursday 16th January 2020 – 13:00pm to 18:00pm
•	Thursday 20th February 2020 – 13:00pm to 18:00pm
•	Thursday 19th March 2020 – 13:00pm to 18:00pm.
•	For access to medical services during closure call 111

Tell us about your care

Please visit our NHS choices page on:
                        www.nhs.uk/services/GP/overview

Contact Us
Telephone number: 01914832106
Email: STYNCCG.Victoria-Medical-Centre@nhs.net
Address: Victoria Medical Centre, 12-28 Glen Street, Hebburn, NE31 1NU
http://www.victoriamedicalcentrehebburn.nhs.uk